What Mobile Technology Means to me....and you!

We talk to it. We fiddle with it throughout the day. Sleep with it. We wake up to it. 

It can drive us nuts but for some reason we can't live without it. Yep...you guessed it...I'm talking about your smartphone! The one thing that somehow keeps us going.

Do you remember when phones were stuffed into what looked like carry-on luggage? I sure do. it was the coolest thing since sliced bread hit the streets.

Managing nearly every aspect of my daily tasks with my phone is still a foreign concept to grasp. Sometimes I do miss the days when each person had one phone number, one email and one address. Now it seems like I'm trying every method of communication to get a hold of someone. Sometimes even resorting to 'Face-booking!' It's exhausting.

Now, I can order a pizza, send email, check my bank account, and listen to music from anywhere.

Although the idea of 'anywhere' seems great, we all know this to be frustrating when it comes to mobile devices and services...and when they decide to work. There are so many mobile carriers out there that claim to provide topnotch service to their users. I call rubbish!

If this were true, how come 1 in 10 calls are dropped when I'm in the middle of a conversation?

My mobile carrier and I, have been in a complicated, communication lacking relationship for over a year now. Often I find myself giving up on this so called 'relationship' due to the lack of commitment from my provider. We agreed to be there for each other...talk when there are issues, communicate things to each other, and function together....now I find myself going nuts. How can one promise so many things then make you feel empty handed?

I'm giving 100% each and every month, only to receive mediocrity. 

My lifeline has failed me on numerous occasions. I've missed job opportunities to dead spots, lost clients to failed messages and missed quotes due to undelivered data. I've seriously committed 2 years of my life to trusting a mobile partner that has just led to despair.

I know that there are millions of users and that there will be glitches but I don't want to be just a number. When I think of a mobile commitment, I think of trust, communications, conflict resolution and compatible financial values. It's a two-way street and both parties are responsible to see things through until the end.

On a positive note, 9 out of 10 times I get full functionality. When in complete working mode, I can do just about anything. I'm able to set my alarm, check my calendar, schedule appointments, see the weather forecast, get sports updates, email, pay bills and check my Facebook.

In reality, this concept is hard because I have no clue what I would do if these luxuries were non-existent! There is no doubt that I'd be late to every appointment, get lost or be broke because I couldn't track my finances.

With mobile communications we demand reliable service and a committed partner to direct and assist us consumers. However, one of the most frustrating things about our 'partner' is the wait. Wait on hold, wait to be transferred or wait to get a call back. Are they really that busy?

Don't you wish there was one number to call and one person to speak with when we need something?

Fortunately, my company has just partnered with Verizon and AT&T and gives you that one number and one representative. The onsite account managers and tech team are always ready to help.

If you're unhappy with your device or your providers lack of problem solving and communication, let CMS Communications do what they can't. Each customer has a dedicated sales rep that can get you a new phone, plan, upgrade or repair for any of your mobile devices.

We are a company that sticks to our commitments and will always answer the phone for you. You can always count on us. Look no further than here. Or call us to talk about your services. Whether personal or professional! 800.755.9169

Written by: Kendra Hanna

Edited by: Dan Bowers

Need Refurbished Smartphones or support? Call US! 800.755.9169

http://www.cmsc.com/

EHS Guide: How to hook up your Wireless Headset to your Avaya Phone

Get an iPhone 6 with a free Otter Box through CMS Communications Inc!

Now that we've shown you what iOS 8 can do(here), It’s time to show you what the Hardware can do. There were three releases from Apple on September 9^th. We've put together the main features for you.  Find out how to get an iPhone 6 or 6+ with a free Otter Box case after the Features!

                                                iPhone 6                                                                              iPhone 6+

Storage:                                 16GB     64GB     128GB                                                   16GB     64GB     128GB

Price:                                     $199       $299       $399                                                      $299       $399       $499

Display:                                 4.7” Retina HD                                                                    5.5” Retina HD

Camera:                                 8 MegaPixel                                                                        8 MegaPixel

                                                                                                                                           Image Stabilization (no shaky videos)

Recording:                             1080p HD (30fps or 60fps)                                                 1080p HD (30fps or 60fps)

                                               Slo-mo Video (120fps- 240fps)                                          Slo-mo Video (120fps- 240 fps)

                                               Take photo while recording                                                Take photo while recording

                                               3x Zoom                                                                              3x Zoom

Apple Pay:                             Pay w/ iPhone using Touch ID                                           Pay w/ iPhone using Touch ID

All Carriers

Battery:                                  Talk Up to 14hrs on 3G                                                       Talk Up to 24hrs on 3G

                                               Standby up to 10 Days                                                        Standby up to 16 Days

                                               Data up to 10hrs 3G/LTE                                                    Data up to 12hrs 3G/LTE/WiFi

                                               Video up to 11hrs                                                                Video up to 14hrs

                                               Audio up to 50hrs                                                                Audio up to 80hrs

Sensors:                                  Touch ID                                                                             Touch ID

                                                Barometer                                                                           Barometer

                                                3 Axis gyro                                                                         3 Axis gyro

                                                Accelerometer                                                                    Accelerometer

                                                Proximity sensor                                                                Proximity sensor

                                                Ambient light sensor                                                         Ambient light sensor

Operating System:                  iOS8                                                                                   iOS8

Of Course you know by now that Apple has introduced the Apple Watch. A long anticipated wearable that is an beautiful accompaniment to any iPhone. Here are it’s Features:

Messages:                                                          Send and receive messages via dictation

Phone:                                                                Built in speaker and Mic

                                                                           Transfer to phone or Speakerphone

                                                                           Silence incoming calls by covering  Apple Watch with your hand

Mail:                                                                  Automatic Mail Alert

                                                                           Read, flag, mark as read or unread, or move it to the trash

Digital Touch:                                                    Sketch a drawing to your friends

                                                                           Walkie Talkie

                                                                            Built in Heart Rate sensor records your heartbeat

Activity:                                                              Suggest you ‘Move’ more to burn more calories

                                                                            Tracks your exercise through the day

                                                                            Sense when you stand or sit and alerts you.

                                                                            Sets personalized goals for workouts based on your history

                                                                            Notifies you when at the halfway mark or finished

Apple Pay                                                           Lets you tap your watch for payments

CMS Communications is an authorized partner of Verizon and AT&T and would love to help your business access the new iPhones. As a thanks for letting CMS handle your Mobile needs we would like to offer a new Otter Box ( Commuter Series) to your business. Please let us know if we can be of service!

www.cmsc.com

800.755.9169

CMS Communications Inc

Voice, Data, Mobile

Communicating Made Simple     

Here are the New and Hidden iOS 8 features from Apple.

The advent of new Apple hardware seems to overshadow the guts of the new release; iOS8. Not only did Apple release upgrades to their iPhones and present new Wearable technology, they also made many improvements and added new features to their operating system. With so many confusing articles out there, we decided to simplify the features in this easy to read guide.

iOS 8 is available on:

                iPhone:   4S,          5,             5S,          5C,          6,             6+

                iPod:       Touch 5^th Gen

                iPad        2,             3,             4,             MINI,       MINI RETINA,       AIR         

Features:

Siri

                Can identify songs. Just ask it, ‘What song is playing? it uses Shazam to                                  identify and tell you

                Siri is always listening for you to say ‘Hey Siri’ and it will activate.

                You can now download Apps from Siri

Camera

                Before you take a picture you can tweak the exposure for Light and Dark settings

                New Time-lapse mode

                3-10 Second Timer

Battery

                You can now see how much of your battery each app is using

Weather

                Pulling directly from the Weather Channel (more accuracy now)

                Can see 9 days ahead

                Gives an hourly forecast and a short description of exactly what’s to come.

Health

                App that can now calculate Heart rate, calories burned, counts steps, hours slept                   and integrates with other health apps so you can find it all in one easy place.

Photos

                Multiple photos can be sent at the same time

                SnapChat like feature that auto destroys photos 2 minutes after being sent.

                Recover deleted photos

Messages

                Easily send your location

                Leave Group Conversations

                Reply to messages without  changing screens

                Talk to text: instead of typing you can speak your text 

                 (relieves texting issues for driving)

App Store

                Touch ID works to buy ANY Apps you want

                Remembers Apps you want to download later

                Keeps track of songs we ask Siri about

                Tracks our iTunes Radio and gives suggestions

Locations

                If you lose your phone (or it gets stolen), it will send a ‘Last known location’ to                        iCloud

                More easily share your location through iMessage

                If you are near a store a tiny icon for the biz will appear.

There are many, many more new and exciting features available, but these are just the ones we deemed ‘worthy.’ If you are interested in a new iPhone for your business or need repairs, plans, or questions….please let us know!

WWW.CMSC.COM

What everybody ought to know about Microsoft in 2014.

Microsoft at 2009 CES event

2013 was a big year for Microsoft. They released Windows 8.1, began shipping their own hardware, unveiled Xbox One, bought Nokia’s mobile phone unit and did a companywide shuffle. In 2014 we look forward to advanced Window’s phones, new Surface tablets, enhanced Windows and a new CEO.

Trends have shown us that the mobile population is consistently gaining ground.  Microsoft needs to put more coal into their Windows phone fire. With Nokia’s help they may release a serious competitor to the iPhone and Android brands. There is a list of updates that include a Personal assistant called ‘Cortana,’ a notification center, a better Skype experience and the possibility of Windows integration over all hardware.

We also may see a ‘Mini’ version of the Surface coming soon. Hopefully they will perfect the current version before they engineer something smaller. Once the engine is improved, they can begin to rebuild confidence in disgruntled Surface riders from the past.

More importantly though, is the Nokia acquisition. They have the phones and the tablets to turn Microsoft into a solid hardware company. Nokia was able to turn its image around right before they were bought out and their recent lines of hardware really perpetuated some astonishment.  The merging of these two giants should produce bountiful and quality tech. Let’s hope Microsoft will quit asking for extensions and turn their projects in on time with the rest of the class. 

Since the recent ‘Surface Pro 2’ came out at the end of 2013, we probably won’t be seeing a new version until late 2014. Besides the usual gossip (longer battery, thinner design, more storage, and enhanced resolution) there is a rumor of a unilateral OS that would allow you to connect and share addition’s (wearable’s, apps, storage) to the desktop, tablet, mobile and even gaming systems. 2014 will start a new revision process, similar to Apples yearly OS updates. Having an update schedule will emblazon accountability.

Finally, the exit of long time CEO Steve Ballmer may introduce a new era at Microsoft. Whoever is chosen will have the advice of their predecessor, a slew of new products, and a redesigned organization. Ballmer’s last project at Microsoft will be to optimize it for the future. The tracks are laid out; let’s see what kind of train they can fuel. 

Written by Dan Bowers 

@martigan110

www.cmsc.com